Your privacy.

This notice explains how Doop handles personal information when you visit our website, use a profile, share content, join conversations, offer or complete work, make transactions, or contact us.

Doop is responsible for the processing described here. Questions or privacy requests can be submitted through our contact form.

Depending on how you use Doop, we may collect:

• account and profile details, such as your name, email, photo, country, date of birth, interests, language, and sign-in identifiers;
• content and interaction data, including posts, videos, comments, reactions, follows, live-room activity, messages, playback, impressions, viewability, completion, clicks, and conversions;
• campaign and attribution data, including campaign, creative, placement, creator, participant, referral, and event identifiers;
• work and service data, including tasks, expert profiles, Showcase offers, submissions, proof, reviews, and disputes;
• transaction and compliance data, such as balance entries, payment or withdrawal references, tax information, and verification results;
• device and usage data, such as IP address, browser, device, approximate location, timezone, language, referral source, pages viewed, actions, and diagnostic events;
• communications and support information you send to us; and
• email delivery, open and link-click events for emails you opt into. We use Resend to deliver these emails and measure their performance. Open tracking is approximate and may include activity from email privacy features or scanners. You can unsubscribe or change email preferences in notification settings.
• safety and integrity signals used to detect fraud, abuse, duplicate participation, or prohibited activity.

Payment credentials are normally collected and processed by payment or withdrawal providers. Do not include unnecessary sensitive information in public content, messages, work, or proof submissions.

We receive information directly from you, automatically from your device and use of Doop, from other users involved in an interaction, transaction, or report, and from service providers such as sign-in, payment, identity, analytics, security, or communication partners.

We may also receive lawfully available information from public sources or authorities when needed for compliance, fraud prevention, or the protection of users.

We use personal information to:

• provide accounts, profiles, Feed, Watch, messaging, and live features;
• operate Square, Expert Profiles, Showcase, work, proof, and rewards;
• maintain balances, payments, withdrawals, and records;
• deliver and measure advertising campaigns, attribute qualifying activity, determine creator and participant reward eligibility, and calculate or settle applicable amounts;
• verify activity, prevent fraud, enforce policies, and keep Doop safe;
• respond to support, reports, disputes, and legal requests;
• measure, troubleshoot, and improve the service; and
• send service messages and, where permitted, marketing you can opt out of.

Doop may use automated rules, models, and signals to match supported campaigns, measure delivery, detect duplicate or invalid activity, assess reward eligibility, protect accounts, and prioritise safety or fraud review. These checks may consider account, campaign, content, device, network, timing, location, playback, attribution, and interaction signals.

An automated check may prevent delivery, exclude activity, place an amount on hold, or refer a decision for further review. Where required by applicable law or supported by the relevant product flow, you may request review or provide additional context through support. We do not promise that every decision will qualify for manual review.

Where a law requires a legal basis, we rely on performance of our contract with you, compliance with legal obligations, legitimate interests in operating and securing Doop, protection of people and the service, and consent where consent is required.

Our legitimate interests include preventing abuse, improving the product, communicating about the service, and protecting legal rights. We consider the likely impact on you before relying on those interests. You can withdraw consent at any time where processing is based on consent.

We may share information with:

• other users where needed to show your profile or content, support an interaction, complete work, review proof, or resolve a dispute;
• advertisers, creators, buyers, and sellers where needed to report aggregated or permitted campaign delivery, attribution, orders, fulfilment, reviews, disputes, or rewards;
• vendors that provide hosting, authentication, payments, communications, analytics, customer support, verification, and security;
• professional advisers, auditors, insurers, and business partners under appropriate duties of confidentiality;
• authorities or other parties when required by law or reasonably necessary to protect rights, safety, funds, or the integrity of Doop; and
• a successor involved in a merger, financing, reorganisation, or sale, subject to appropriate safeguards.

We do not sell personal information for money or use private work proof for unrelated third-party advertising. Some privacy laws define certain disclosures for targeted advertising as a “sale” or “share” even where no money is exchanged. Where those rules apply, we provide the choices or consent required by law.

Doop and its providers may process information in countries other than where you live. Where required, we use recognised safeguards for these transfers and take steps to require appropriate protection from service providers.

We keep information only as long as reasonably needed for the purposes described here, including to provide your account, support content and conversations, complete work and transactions, maintain financial records, resolve disputes, prevent abuse, and comply with law.

Retention varies by data type and may depend on account status, transaction, campaign, attribution, reward, or dispute history, legal limitation periods, safety and fraud risk, provider requirements, and regulatory obligations. Content and messages may remain while an account is active; campaign and financial records may be kept longer where needed to settle amounts, handle disputes, prevent repeat abuse, or satisfy accounting, tax, or legal duties. We delete or de-identify information when it is no longer needed, unless lawful retention is required.

We use administrative, technical, and organisational safeguards designed for the nature of the information and the risks involved. These may include access controls, encryption, monitoring, secure development practices, provider reviews, and incident procedures.

No service can guarantee absolute security. Protect your sign-in method, avoid placing private information in public content or work fields, and contact us if you suspect unauthorised account activity.

Depending on applicable law, you may have rights to be informed, access your information, correct it, request deletion or restriction, object to certain processing or direct marketing, withdraw consent, receive a portable copy, or complain to a data protection authority.

Submit requests through our contact form. We may need to verify your identity and may retain information where the law or a valid operational need permits. If Ghana law applies, you may also contact the Ghana Data Protection Commission at dpc.gov.gh.

You can permanently delete your account in Doop from Account, Edit profile, Delete account. We remove or de-identify profile information and published content, while retaining limited transaction, dispute, fraud-prevention, or legal records where required.

Doop may use cookies and similar storage for sign-in, security, preferences, service operation, diagnostics, and analytics. Where required, optional technology will be used only after the relevant choice or consent. Browser settings can limit cookies, but some features may then stop working correctly.

Campaign delivery and measurement may use first-party or provider identifiers and event data to select supported placements, prevent duplicate or invalid delivery, measure results, attribute activity, and calculate eligible rewards. These activities are distinct from optional Google Analytics. Where applicable law treats a campaign practice as targeted advertising or requires consent or an opt-out, Doop will provide the relevant control.

With your permission, Google Analytics measures visits, traffic sources and feature usage on our website and app WebView. Google receives technical information such as device and browser details and uses analytics cookies. We do not send names, email addresses, private messages, post text, payment details or identifying URL parameters to Google Analytics. Advertising personalization and Google Signals are disabled. You can decline without losing access to Doop, or withdraw permission here at any time.

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Doop is not intended for people under 18. We do not knowingly collect personal information from children through the service. Contact us if you believe a child has provided information so we can investigate and take appropriate action.

We may update this notice as the service, providers, or law changes. The effective date shows when the latest version applies. We will give additional notice when a change materially affects your rights or is otherwise required.

Questions, concerns, and rights requests can be submitted through our contact form.